Q&A
1. Are you a trading company or a manufacturer?
-We are manufacturer of Outdoor Solar Lights with more than 15 years' experience,witha professional team and factory.
2. Do you require MOQ?
-Sample order is welcomed, MOQ is required for OEM order, this is negotiable.
3. how can we guarantee quality?
-We have a warranty period, usually 2-3 years All products with CE and RoHS certificates. Focusing on bringing low-cost,energy saving,Environmental Protection and long life span.
4. Is it possible to put our logo on your product or product packaging?
-Of course, welcome to customize such as your brand,Logo,Color, Product Manual,Packaging etc...
5. What is the delivery time?
-7-10 days normally, detail delivery date should be decided according to production season and quantity.
6. How to deal with the faulty?
-Our products are produced in strict quality control system and the defective rate will be less than 0.2%. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
7. How should I pay for the order?
-Pay by trade assurace through alibaba, pay by Paypal, Wester Union, TT are acceptable.